Privacy Policy
How we protect and handle your data
Last Updated: November 1, 2025
Introduction
TapNex Gaming Cafe is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our booking platform at forge.tapnex.tech.
Information We Collect
Personal Information
We collect the following information when you use our services:
Booking Information
Automatically Collected
How We Use Your Information
We use your information for the following purposes:
- Booking Management: Process and manage your gaming slot reservations
- Communication: Send booking confirmations, updates, and notifications
- Payment Processing: Securely process payments via Razorpay
- Service Improvement: Analyze usage to enhance our platform
- Customer Support: Provide assistance and resolve issues
- Legal Compliance: Meet legal and regulatory requirements
Information Sharing
We may share your information with:
- Payment Processors: Razorpay for secure payment processing
- Authentication Services: Google OAuth for account creation
- Notification Services: Telegram for booking alerts
- Legal Requirements: When required by law or legal process
Data Security
We implement industry-standard security measures to protect your information:
Encryption
SSL/TLS encryption for data transmission
Secure Storage
Protected database with access controls
Authentication
Secure Google OAuth integration
Privacy First
No sharing without consent
Your Rights
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
Cookies & Tracking
We use cookies and similar technologies to improve your experience. These include session cookies for authentication and functionality cookies for preferences. You can control cookie settings through your browser.
Contact Us
For privacy-related questions or to exercise your rights, contact us: